In a society driven by smartphones, tablets and instant connections the concept of commercial banks seem a bit befuddled, or the product of a past life that we’re quickly moving away from, one text message at a time.
A recent article by William Weidman dealt with the broad issue of retail banking trends and laid out key questions facing retail banking in 2014:
- How can they benefit from digital /mobile/online?
- What’s the future of branch banking?
- How can bank branches create new revenue streams?
If bank branches are going to stick around for the next 25 years they have to make a strategic and dramatic shift in how they conduct business. Read More